Terms and Conditions
Please review all FAQ answers regarding our policies before placing your order using this e-commerce website.
MPN must be notified of any shipping discrepancies within 3 days of receiving your order.
Return Policy for Wholesale Customers:
- We will gladly issue a store credit or refund if your patient returns an item to you because they are dissatisfied with our product.
- No returns, refunds, or exchanges on expired product.
- Discounted items are final sale.
- Returns of unopened product must be made within 30 days of invoice date and returns are only accepted with prior authorization.
- The customer agrees to pay for return shipping for any authorized returns, that are not due to MPN error, and returns must arrive at our office within 2 weeks of authorization.
- In the event that a return must be made due to MPN error, we will issue a pre-paid return label, which must be used in a timely manner by the customer.
- Shipping and handling charges are non-refundable.
You should carefully read all product labeling information. If you have, or suspect that you have a medical problem please contact your health care provider. If you are pregnant or nursing, please consult your health care professional before taking any supplements. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to treat, cure, or prevent any disease.
We respect your privacy. All information related to the transactions of Mountain Peak Nutritionals customers is considered highly confidential. Any personal information you provide to us through our website or over the phone will never be sold to or shared with another company. If you use our online store to place an order, please be aware that we will add your email address to our secure list for the purposes of sending you rare, but important, notices and occasional promotions. You may choose to unsubscribe from the list at any time.
Information We Collect
We collect information you provide to us so that we can better serve you. We use information such as your address and email to process your order, provide tracking information, reply to your questions, inform you of coupons, and to provide our catalog via email or postal mail.
License, Proprietary Rights, Copyright and Ownership
All web site design, test, graphics, the selection of arrangement and all software are the property of, or duly licensed to, Mountain Peak Nutritionals a.k.a mountainpeaknutritionalspro.com. Permission is granted to electronically copy and to print in hard copy portions of this web site for the sole purpose of placing an order with Mountain Peak Nutritionals or using this web site as a shopping resource. Any other use of materials on this web site; including reproduction for purposes other than those noted above, modification, distribution, or republication; without the prior written consent of Mountain Peak Nutritionals is strictly prohibited. All material and information presented by Mountain Peak Nutritionals is intended to be used for educational purposed only. We reserve the right to change or amend this policy at any time.
Sharing Your Account, Selling Our Products Online or in Stores:
Practitioners are not permitted to share their wholesale online account with outside parties. Practitioners are not permitted to offer Mountain Peak Nutritionals supplements on any online medicinary website without our express consent. We maintain a very tight online presence and want to avoid our formulas flooding the online market and experiencing price wars. We appreciate your understanding of our policy. We do not permit the sale of our products in grocery stores, health food stores, or any other store location without our express authorization. Account holders who are in violation of this policy may have their professional account temporarily suspended, or deactivated if there are repeated violations.